Privacy Policy

Data	When	Why
First name, last name, email, phone number, country, the package you're interested in	When you submit a request	To contact you about the Course and open your account
Account details (name, email, password stored in hashed form)	When we create your account	To give you access to the Service
Identity documents: a photo of your ID document and a selfie holding it	When you verify your identity	To confirm who you are before we accept payments from you, and to prevent fraud
Top-up requests: amount, payment method, the payment details we send you, the transaction reference and payment screenshot you give us	When you top up your balance	To match your payment and credit your balance; accounting, refunds and legal obligations. We don't store full card numbers.
Your balance history and the packages you bought	When you top up, buy a package or receive a bonus	To run your account and handle refunds
Messages you send to the AI Mentor	When you use it	To provide the AI Mentor's answers and keep your conversation history
Technical data: IP address, browser, device, pages visited	When you visit the site	Security, preventing abuse, detecting your country to prefill the phone code, and improving the site
Notes made by our managers	When we talk with you	To keep track of your request and your account

We don't knowingly collect data from anyone under 18.

• Your ID document and selfie are stored in private storage. They are never public and are shown only to ProfitOnTime staff who review verifications, after they log in.
• We use them only to verify your identity and to prevent fraud. We don't use them for marketing and don't share them with the AI Mentor or the partner broker.
• If you submit new photos after a refusal, we keep the earlier ones as a record of the verification.
• We keep your identity documents for five years after your account is closed, then delete them.

• Performance of a contract: handling your request, creating your account, crediting your balance, providing the Course and the AI Mentor.
• Legal obligation: keeping payment and accounting records, and identity checks where the law requires them.
• Legitimate interests: verifying your identity, security, fraud prevention, and basic site analytics.
• Consent: non-essential cookies, where required. You can withdraw consent at any time.

We don't sell your personal data. We share it only with service providers who help us run ProfitOnTime, under contracts that require them to protect it:

• hosting, database and file storage providers (your identity documents and payment screenshots are kept with our file storage provider);
• payment providers and banks that process your top-ups;
• email and communication providers, including Telegram, which we use to notify our managers of new requests, identity verifications and top-ups (it receives your name, email, phone number and country, the package you picked, and the amount, method and transaction reference of a top-up — never your documents or screenshots);
• our hosting provider, which also tells us your country based on your IP address.

Partner broker. When you open a broker account through the link in your ProfitOnTime account, you go to the broker's website and give your details to them directly; their privacy policy applies. We don't send the broker any of your data, including your identity documents.

We may also disclose data when required by law.

Our providers may process data outside your country, including in the United States. Where required, we use appropriate safeguards such as the European Commission's Standard Contractual Clauses.

• Requests that didn't lead to an account: up to 12 months, then deleted.
• Account data and AI Mentor history: while your account is active, and up to 12 months after it's closed.
• Identity documents: see section 2.
• Payment, balance and top-up records: as long as tax and accounting laws require (usually 5–10 years).

Depending on where you live, you can ask us to:

• access the data we hold about you;
• correct inaccurate data;
• delete your data, unless we must keep it by law (for example, payment records);
• restrict or object to certain processing;
• give you your data in a portable format;
• withdraw consent where processing is based on consent.

To use these rights, email support@profitontime.com. We'll reply within 30 days. You also have the right to complain to your local data protection authority.

Cookies are small text files that a website stores in your browser. We use only the cookies that are strictly necessary to run ProfitOnTime:

• Session cookie. It keeps you logged in to your account and keeps your session secure. It is removed when you log out or when it expires, 30 days after your last visit.

We don't use advertising or tracking cookies, and we don't share cookie data with advertisers. Because these cookies are strictly necessary, they don't need your consent. You can block or delete cookies in your browser settings, but then you won't be able to log in to your account.

We protect your data with encryption in transit, hashed passwords, private file storage that only logged-in staff can read, access limited to authorised staff, and logging of administrative actions. No system is perfectly secure, but we'll notify you and the authorities of any breach where the law requires.

We may update this policy. The current version is always on this page, with its effective date.

ProfitOnTime [REGISTERED ADDRESS] Email: support@profitontime.com